Terms of Service
Last updated: December 2025
1. Acceptance of Terms
Accessing DNA Tarot, including the website, app, AI Tarot features, AI Healing, and related services, means you:
- Confirm that you have read, understood, and agree to comply with these Terms.
- Agree to be legally responsible for all activities regarding account usage and services.
- Accept that the terms may be updated or modified from time to time.
If you do not agree with any content in the Terms, please stop using the service.
2. Definitions
To ensure clarity and avoid disputes, the following terms are defined as:
- "Service" or "Platform": Refers to DNA Tarot website, mobile app, and all related features.
- "User" or "You": Any individual who accesses or uses our services.
- "Token": Digital currency used within the platform to access paid features and AI readings.
- "Bank Transfer": Direct payment method for purchasing tokens or services.
- "User Content": Any text, images, or materials uploaded by users to the platform.
- "AI Tarot": Artificial intelligence-powered Tarot reading services.
- "AI Healing": AI-powered meditation and relaxation support tools.
- "Digital Assets": Tokens and other virtual items on the platform.
3. Intellectual Property Rights
All intellectual property on DNA Tarot is protected:
Ownership
- All images, content, source code, AI models, logos, and designs are the sole property of DNA Tarot.
- Tarot card designs, reading algorithms, and AI healing systems are proprietary assets.
- The DNA Tarot brand, name, and visual identity are protected trademarks.
User License
- You are granted a limited, non-exclusive, non-transferable license to use the service for personal purposes.
- This license does not allow resale, modification, reverse-engineering, or redistribution of any platform assets.
- Any unauthorized use may result in legal action and immediate account termination.
4. Permitted Use
Your use of DNA Tarot is subject to the following limitations:
- Services are for personal, non-commercial use only.
- You may not use AI Tarot or AI Healing to build competing products or services.
- Automated scraping, data mining, or systematic extraction of content is prohibited.
- You may not sublicense, sell, or commercially exploit any portion of the service.
- Educational or review use must provide proper attribution to DNA Tarot.
5. Service Description
DNA Tarot is a platform combining spirituality and technology, providing services including but not limited to:
- AI-simulated Tarot readings, supporting the decoding of emotions, energy, and personal perspectives.
- Spiritual and Feng Shui shop, including energy stones, bracelets, and other spiritual support products.
- Tarot learning and sharing community, where users can post, discuss, and contribute content.
- AI Healing/AI Heartsense tools, supporting relaxation and self-development.
- Educational content repository, including Tarot lessons, analysis, and practice guides.
DNA Tarot reserves the right to supplement, change, or discontinue part or all of the service when necessary without prior notice in certain special cases.
6. Service Modifications
DNA Tarot maintains the right to modify services:
- We may temporarily suspend services for maintenance, upgrades, or security patches.
- A/B testing and feature experiments may be conducted without prior notice.
- New features may be introduced in beta with limited availability.
- We are not liable for service interruptions due to force majeure (natural disasters, cyber attacks, government actions).
- Significant service changes will be communicated through platform announcements or email notifications.
7. User Account
When creating and using an account, you agree to the following requirements:
User Responsibilities
- Provide complete, accurate, and up-to-date registration information.
- Self-responsibility for account and password security.
- Responsible for all activities occurring under your account.
- Do not use the platform for fraud, destruction, or harm to the community.
Prohibited Conduct
- Sharing Premium accounts or Tokens with others.
- Impersonating other individuals or organizations; providing false information.
- Interfering with the system, exploiting vulnerabilities, hacking, or unauthorized data collection.
8. Tokens and Payments
Token and Premium Policy
- Tokens or Premium packages are considered digital assets and are non-refundable, except in cases of system error or valid refund requests per DNA Tarot support policy.
- Token prices, items, and other services may change from time to time. DNA Tarot will provide prior notice for significant changes.
Renewal
- Some Premium packages may automatically renew if you activate this feature.
- You can turn off auto-renewal at any time in account settings.
Important Note
- DNA Tarot is not responsible for payment transactions rejected or blocked by banks, or errors arising outside our control.
- You commit to using legal payment methods owned by you.
9. Refund Policy
Our refund policy is designed to be fair while protecting against abuse:
Eligible Refunds
- System errors that prevented you from receiving purchased services.
- Duplicate charges due to technical issues on our end.
- Significant service outages affecting your paid features.
Non-Refundable
- Used Tokens or completed AI readings.
- Change of mind after purchase.
- Account termination due to Terms violations.
Process
- Refund requests must be submitted within 7 days of purchase.
- Processing time is typically 5-10 business days.
- Third-party payment providers (PayOS, PayPal, etc.) are subject to their own refund policies.
- You are responsible for providing valid payment information.
10. AI Disclaimer
AI-Generated Content
All AI Tarot readings and AI Healing content are automatically generated by artificial intelligence systems.
No Guarantees
- AI outputs do not guarantee accuracy, completeness, or reliability.
- Results are for entertainment and self-reflection purposes only.
- AI does not replace professional medical, psychological, legal, or financial advice.
User Responsibility
You acknowledge that any decisions made based on AI-generated content are entirely your own responsibility. DNA Tarot bears no liability for actions taken based on AI readings or healing sessions.
11. User-Generated Content
When you post, share, or publish content on the platform, you agree that:
User Rights and Obligations
- You grant DNA Tarot the right to display, store, process, and distribute content within the scope of community operations.
- Content must be appropriate, civilized, and not violate laws.
- Do not post violent, hateful, offensive, pornographic, spam, or misleading content.
Prohibited Content
- Violating copyright or intellectual property rights.
- Fake, distorted information or causing public panic.
- Unauthorized advertising, scams, or guiding dangerous behaviors.
DNA Tarot reserves the right to remove violating content, warn, or restrict user access depending on the severity of the violation.
12. Disclaimer and Legal Limitations
Reference Nature of Service
Tarot, Horoscope, AI Healing services, and related content are for entertainment, contemplation, and spiritual orientation support only.
DNA Tarot Does Not Provide
- Medical advice, diagnosis, or disease treatment.
- Professional financial, investment, legal, or psychological advice.
- Commitments to specific future results.
Personal Responsibility
All decisions regarding health, finance, work, relationships, or legal matters are entirely up to your consideration and responsibility. DNA Tarot is not responsible for any consequences arising from the use of information on the platform.
13. Limitation of Liability
To the maximum extent permitted by law:
- DNA Tarot is not liable for any indirect, incidental, special, or consequential damages.
- We are not responsible for loss of data, profits, or business opportunities.
- Our total liability shall not exceed the amount you paid to us in the past 12 months.
- We do not guarantee uninterrupted, error-free, or secure service operation.
- We are not liable for third-party content, links, or services accessed through our platform.
14. Account Termination
DNA Tarot reserves the right to:
Termination Actions
- Temporarily lock, suspend, or permanently delete accounts if fraud, illegal acts, or intentional harm to the system is detected.
- Refuse to provide service if users abuse or seriously violate Terms.
- Execute suspension without prior notice when there are risks related to security or systems.
User Appeals
- Users may appeal account suspensions by contacting support within 14 days.
- Temporary locks are typically 7-30 days; permanent bans are for severe violations.
- DNA Tarot retains logs for investigation purposes even after account deletion.
Users have the right to request account deletion at any time following the official support process.
15. Age Requirements
By using DNA Tarot, you confirm that:
- You are at least 13 years old (or 16 in certain jurisdictions).
- If you are under 18, you have obtained parental or guardian consent.
- You will not create accounts for children without proper authorization.
- Violation of age requirements will result in immediate account termination.
16. Assignment
Regarding the transfer of rights and obligations:
- DNA Tarot may assign, transfer, or delegate any of its rights and obligations under these Terms to any third party without your prior consent.
- This includes but is not limited to: mergers, acquisitions, sale of assets, or corporate restructuring.
- You may not assign your rights or obligations without our written consent.
- Any such transfer will not affect your rights under these Terms.
17. Governing Law & Dispute Resolution
These Terms are governed by the laws of Vietnam:
- All disputes shall first be resolved through good-faith negotiation and mediation.
- If mediation fails, disputes will be submitted to the competent courts of Vietnam.
- The English version shall prevail in case of translation discrepancies.
- Invalidity of any provision does not affect the enforceability of remaining provisions.
18. Terms Updates
DNA Tarot may modify or update Terms to suit operational activities, legal changes, or internal management requirements. When Terms are updated:
- Notifications will be publicly posted on the platform.
- Continued use of the service means you accept the updated Terms.
19. Contact & Legal Inquiries
If you have any questions about the terms of use, need legal support, or want to file a complaint, please contact:
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